QuTScloud

QuTScloud is the operating system for QNAP Cloud NAS virtual appliances. With the possibility of on-premises and cloud deployment, QuTScloud enables optimized cloud data usage and flexible resource allocation at a predictable monthly cost.

System
Applications

QES

QES is the operating system for dual-controller QNAP NAS models. With FreeBSD and ZFS, QES is flash-optimized, capable of driving outstanding performance for all-flash storage arrays.

System
Product
Resources

QNE Network

QNE Network is the operating system for QuCPE, QNAP's universal customer premises equipment series. Run virtual network functions, freely configure software-defined networks, and enjoy benefits such as lowered costs and reduced management efforts.

System
Applications

QSS

QNAP Switch System (QSS) is the configuration interface for QNAP's managed switch series. Enable management functions such as link aggregation, VLAN, and RSTP, to take care of your network topology with ease.

System

QuRouter

QNAP’s QuRouter OS simplifies managing high-speed and high-coverage LAN/WAN. With NAT, VPN, security, and QuWAN SD-WAN, network management is made easier and remote connections more secure.

System
Applications

QVR Surveillancee

QVR Surveillance is QNAP’s network video recorder software solution. It offers subscription-based QVR Elite and perpetual QVR Pro, and can be used with a series of apps, such as face recognition and door access control for a wider range of scenarios.

System
Applications
Resources

QVR Face

QVR Face is a smart facial recognition solution featuring real-time live streaming video analytics from connected cameras. It can be integrated into multiple scenarios to provide intelligent attendance management, door access control management, VIP welcome systems and smart retail services.

System
Applications
Resources

KoiMeeter

QNAP smart video solutions provides integrated intelligent packages such as video conferencing and smart retail, boosting productivity for individuals and businesses.

Video Conferencing
Smart Retail

QNAP Security Advisories

Report Security Vulnerabilities of QNAP Products

We encourage developers and power users to report any potential or confirmed security vulnerabilities of QNAP products to the Security Response Team. Please use the below PGP encryption public key to encrypt your email message, and send it to security@qnap.com.

Frequently-asked Questions

When you’ve found security vulnerabilities within QNAP products.

  • Seeking technical assistances (for example, how to set up NAS, system update and RMA requests)
  • Reporting vulnerabilities that are already known to the public (for example, vulnerabilities already listed in the Security Advisory)
  • Seeking technical assistance for installing patches published in response to security vulnerabilities
  • Reporting vulnerabilities of products from other vendors, or asking for information on vulnerabilities of products from other vendors
  • Reporting security vulnerabilities found on websites other than qnap.com
  • Seeking advice on issues unrelated to product security
  • Reporting malware found on mobile devices
  • For the above conditions, you should contact the QNAP Technical Support Team. The Technical Support Team can be reached at https://service.qnap.com/. If deemed necessary by the Technical Support Team, the case will be referred to the Security Response Team.

To inform us of security vulnerabilities of QNAP products, please include as much information as possible, such as hardware model name, version of QTS/QES, the name and version of apps where vulnerabilities exist, a description of vulnerabilities and complete steps to reproduce the vulnerability. When contacting QNAP, it is recommended to use the PGP encryption public key provided on this page to ensure the integrity and confidentiality of the email.

The QNAP Product Security Incident Response Team will thoroughly analyze and investigate received information. Typically, we will acknowledge receipt of your report within three (3) working days, after which we will begin to investigate and verify the issue you reported. Once your report is reviewed and confirmed by QNAP, QNAP will then release a patch (Qfix) or an updated version of relevant software as necessary. The patch and updated version is generally released within ninety (90) days after you file the report, however, depending on the complexity of the issue, additional time may be required. A corresponding Security Advisory article will also be posted. We will never forward email correspondences or your email address to third parties. We also will not request for or disclose any personal information that can be used to identify you, including your identity, your work, machines you use or configurations you deployed.

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